It is an innovative, effective and socially responsible program designed to provide your customers with an exceptional buying experience through enhanced visual esthetics, communication & interaction skills. As a result of your exceptional Customer Service a measurable improvement in your Referral metrics will also materialize.
I've been involved in the auto industry for close to 35 years in various roles including dealer, manufacturer's rep, and now educator.
There's no doubt in my mind that our industry, especially at retail, still lacks sufficient sensitivity to women buyers and women employees. This is clearly not only a detriment to fairness in every respect; it's also a detriment to profitability and management efficiency. In short, this attitude hinders everything that we do to improve employee and customer relations.
Continue ReadingDavid Aves
Automotive Educator & Trainer
Georgian College
WomenCertified® is an innovative, effective and socially responsible program designed to provide you with a better way to inform, communicate with and market to women.
Continue ReadingJim Albanese
CEO at Albanese Branding
I am proud to announce that 2nd Chance Auto Sales has become the very 1st Dealership in Ottawa to become WomenCertified®! This program has taught our entire team how to become a leader in the Automotive field by offering our customers superior service and a women friendly experience.
Continue ReadingLeona & John Kenny
2nd Chance Auto Sales
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